CNO INDIA SERVICES

CNO India offers a complete application services portfolio. These services are being offered to CNO US team only.

Application Development

CNO India provides application development services for web enabled and database applications for Client/Server, AS/400 and Mainframe platforms. With the aid of skilled personnel and vast experience in developing applications, we pride ourselves on reducing cycle time while maintaining the highest quality standards. Due to our ability to mobilize teams of highly skilled resources, we can often start the project within days from the request placed. These global teams, which are normally comprised of on-site project managers and off-shore programming resources, ensure project is completed on time, within budget, and meets all of the business requirements.

Software Maintenance & Production Support

The scarce supply of skilled programmers in today's corporate environment has caused many new development initiatives to be delayed due to existing staff having to focus their limited time on supporting and maintaining existing legacy applications. By utilizing CNO India maintenance & support services, CNO US teams are able to re-employ these programming resources. Our three-phase (Planning, Transition and Service) methodology for transferring application responsibility ensures proper knowledge transfer and the service level expectations are set and agreed upon. Software maintenance & support arrangements include CNO India dedicating on site project management, to work directly with the end users, and off-shore maintenance resources, to provide programming support for fixes and change requests.

CNO India provides maintenance services for Legacy and Midrange systems using a proven methodology that benefits the CNO US team in reduction of the maintenance costs and increased productivity. Using high-speed voice/video satellite communication networks, with the aid of Beepers and Mobiles to support resources CNO India provides support as per Service Level Agreement (SLA). Changes to the system documentation are being updated regularly according to the solutions of the maintenance requests. This helps the CNO US team to make them compliant with SOX guidelines and supports the system maintenance and upgradation in future.

Production Support Services

Apart from development and maintenance, CNO India provides production support services where the abends, errors in the running applications are monitored online and the required fixes are done within the SLAs time.

CNO India Customer Support Center operates on required basis and is the central point of contact for tracking problems and monitoring changes made to applications. This centralized tracking ensures no duplication of efforts, streamlining processes and speedy communications.

Software Re-engineering, Migration & Data Conversion

CNO India offers software re-engineering and migration services which includes code conversion, data conversion and migration from one technology to another and system re-documentation etc.

Analysis and Support for Insurance Products 

CNO India has been offering analysis and support for insurance products, an unique service offering that is seldom available in IT market.
CNO India has skilled resources with strong background in Mathematics and Statistics who have been providing these services.

Software Testing Services

CNO India testing services are designed to address the challenges faced in software testing to release error-free software applications and products. CNO India has been providing manual and automated testing services. Our professionals have extensive experience in testing of various software applications, generation of test scripts and test cases.